IdealFit FAQ News

Christmas Returns Policy

We want you to have peace of mind when deciding to purchase with us, so we have extended our returns policy to cover the festive period.

You will have until 31/01/18 to return any orders placed between 31/10/17-24/12/17.

All we ask is that the item(s) are pristine. Meaning they are unopened, in their original packaging and any retail seals are unbroken.

Please note that we do not refund postage costs for the return of an unwanted item or order. To arrange your return please log-in to your account to contact our Customer Service team.

2017-11-14 12:20

2017/18 Bank Holidays

2017
25 December Monday Christmas Day
26 December Tuesday Boxing Day
2018
1 January Monday New Year’s Day
30 March Friday Good Friday
2 April Monday Easter Monday
7 May Monday Early May bank holiday
28 May Monday Spring bank holiday
27 August Monday Summer bank holiday
25 December Tuesday Christmas Day
26 December Wednesday Boxing Day
2017-11-14 12:19

Welcome to our Help Pages

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 


If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

2016-08-31 15:46

Show archived news.

There are 48 FAQs online

Most popular FAQs

  1. What do I do if I have not received ... (23350 views)
  2. How long will it take for my order to ... (14337 views)
  3. How do I return an item? (13519 views)
  4. How do I cancel my order? (13470 views)
  5. How will I know when my order has been ... (12143 views)
  6. There is an item missing from my order. What ... (11917 views)
  7. Where is my order? (8595 views)
  8. How can I tell if I have successfully submitted ... (8216 views)
  9. Why can’t I sign into my account? (7727 views)
  10. Why can’t I change the quantities in my basket? ... (6862 views)

Latest FAQs

  1. What do I do if I have received incorrect ... (2017-01-16 15:41)
  2. What do I do if I have ordered the ... (2017-01-16 15:31)
  3. Why can’t I add a new payment card? (2016-09-20 17:02)
  4. Why can’t I change the quantities in my basket? ... (2016-09-20 17:01)
  5. Why can’t I sign into my account? (2016-09-20 17:01)